Payment Info

Payment Information

We accept payment by check or cash. Cash discounts are available. We hope to accept credit very soon. On all work, the first payment of 50% is due on the start date. Payment can be picked up or left at the jobsite.  For all refinishing work and installation of prefinished flooring, a second payment of the remaining 50% is due upon completion. (Note: if the final coat of finish is delayed, the project may be billed to 90%, with the final 10% to be billed upon completion.)  For unfinished installation, 25% will be billed upon completion of installation and 25% on completion of final coat.  * PLEASE MAKE ALL CHECKS PAYABLE TO DUSTIN RHODES* 

Initial Arrangements

You will be contacted the week prior to commencement of work for a date confirmation, work detail finalization, and job entry arrangements. Most clients provide us with a key because this is the most convenient arrangement for both them and us. If you prefer not to give us a key to the house, we ask that you either be there to let the workers in, leave the door unlocked, or hide the key in a disclosed location. 

Commencing Work
Ensure that any specific areas of detail that are important to you will be directly communicated to the crew working on your floor. The crew will spend full workdays in the installation and/or sanding stages of the job. 

Moving Furniture
Please try to have work area(s) cleared of all furniture. If you have furniture items that you are not able to move yourself, please let us know ahead of time, we can move them for a small fee. 

Appliances
If any appliances or bathroom fixtures need to be disconnected, (this usually occurs in conjunction with an installation job) we recommend that a professional plumber do so. If necessary, Rhodes Hardwood Flooring will disconnect and move such items for a fee. 

Installation Procedures
Our crew will install between 150 to 450 square feet of flooring per day, depending on room size and layout complexity. The noise level generated is medium to high. Tool use will be as follows: pneumatic nailers/staplers, air compressor, and various electric saws. Dust level is low. Doors to areas not being worked on should be kept closed, but plastic sheeting is not necessary. 

Dust
Some fine wood dust may cling to wall surfaces and collect on horizontal surfaces such as window sills. An hour or two of cleaning may be required after our work is completed. The airborne wood dust from the work will be long gone by the time the final coat of finish is applied. However, some "regular" airborne dust (which is always present in any house under everyday conditions) may settle on the newly applied finish while it is still drying, and could result in a slightly rougher look and feel. If this happens, the floor surface should smooth out as it cures (about 1-2 weeks after completion). 

Odors
We offer environmentally friendly finishes and oil-based. The oil-based urethanes are mildly toxic while wet and have a distinctive, not particularly pleasant, smell which may linger for a few days after the last coat has been applied. Any person sensitive to this situation should either make arrangements to stay elsewhere for the duration, or consider using a water-based urethane. 

Paint Touch Up
There is a slight chance that the installation/sanding process will necessitate minor baseboard and/or wall paint touchup. Masking the bottom part of the baseboards, even with low adhesion blue tape, will more often than not result in the paint peeling off when the tape is removed. Not masking may result in some urethane or stain getting on the baseboard. Our bids do not include making such touchups. If the baseboards and/or walls are meant to be painted anyway, please try to schedule this to happen after the floor work is finished. 
Thank you for choosing Rhodes Hardwood Flooring. . .